“Japan Airlines Cyber Attack Disrupts Flights, No Data Compromised-

  • Incident Details: The cyber attack began early Thursday morning at 7:24 AM JST (10:24 PM UTC on Wednesday). The attack caused malfunctions in systems communicating with external systems, leading to delays in both domestic and international flights.
  • Immediate Response: By 8:56 AM, Japan Airlines had temporarily isolated the problematic router causing the disruption. This helped to mitigate further damage and allowed the airline to start restoring its systems.
  • Impact on Operations: The attack led to delays for over 30 domestic flights and caused significant inconvenience to passengers. However, there were no mass cancellations or major disruptions.
  • Customer Data: JAL confirmed that no customer data was compromised during the attack. The airline also assured the public that flight safety was not impacted.
  • Restoration: By later in the day, JAL had managed to restore its systems and resume ticket sales for both domestic and international flights. The airline continued to monitor the situation to ensure full recovery.

 

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